1. Raytech USA Help Center
  2. Frequently Asked Questions

My USB drive appears on the screen but I'm unable to transfer any files.

Attempt to re-format the USB drive.

Some USB thumb drives may not have a designated name. To resolve this issue, use a PC to either re-format the USB drive or re-name it. Please note that this solution may not be effective for all USB thumb drives. We recommend using the USB drive that is supplied by Raytech.