Frequently Asked Questions

• Safety
• What is your ship to and billing address?
• Certification: Level 1 vs Level 2
• How do I contact the Service Department?
• How do I get the test results into my PC and onto a report?
• My USB drive appears on the screen but I'm unable to transfer any files.
• Can I use a mouse to control my system?
• Is there a contrast adjustment on my touchscreen?
• How often should I have my Raytech equipment calibrated?
• What is the evaluation fee associated with your service department?
• What are your business hours?
• My system is listed as retired on your website.
• How do I contact Technical Support?